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Privacy Policy

Last Updated: 29/07/2025

Global Estates® (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy & GDPR Policy explains how we collect, use, store, and protect your personal data, and informs you about your rights under the UK GDPR, EU GDPR (where applicable), and the Data Protection Act 2018.

1. Who We Are

Global Estates® is a UK registered trademark and a trading name of DXB Property Solvers LTD, registered in England and Wales (Company No: 16122154), with its head office located at:

397a Eastern Avenue, Gants Hill, London, IG2 6LR, United Kingdom

For all data protection matters, you can contact us at:
Email: info@globalestates.co.uk
Phone: +44 20 3337 8995
WhatsApp: +44 73 8888 1330

2. What Personal Data We Collect

We collect the following categories of personal data when you interact with us:

  • Name, email address, phone number, and postal address
  • Financial details (for property purchases or legal compliance)
  • Identification documents (where required by law)
  • Cookies and browsing information from our website (IP address, browser type, etc.)
  • Preferences and property search criteria

3. How We Collect Your Data

We collect data:

  • When you fill in contact forms or register your interest on our website
  • When you email or call us
  • When you subscribe to newsletters or marketing
  • From property portals (e.g., Rightmove, Zoopla, Bayut, Property Finder)
  • When you visit our office or attend our events

4. How We Use Your Personal Data

We use your data to:

  • Provide real estate services and property recommendations
  • Process enquiries, contracts, and legal transactions
  • Communicate with you regarding properties, offers, and news
  • Comply with legal and regulatory requirements (AML, property regulations)
  • Improve our website and customer experience through analytics

5. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Contractual necessity – to provide you with requested services
  • Legitimate interest – to promote our services and respond to enquiries
  • Consent – for marketing and newsletters (you can withdraw consent anytime)
  • Legal obligations – to comply with anti-money laundering (AML) and property regulations

6. Data Sharing & Third Parties

We only share your data with:

  • Property developers and partners (e.g., DAMAC, Sobha Realty, Azizi, etc.) – only as necessary for property transactions
  • Professional advisors (legal, financial, etc.)
  • IT service providers and website hosting companies (under strict GDPR contracts)
  • Regulatory authorities where required by law

We never sell your data to third parties.

7. International Data Transfers

As we operate in multiple countries (UK, UAE, Spain, etc.), your data may be transferred outside the UK/EEA. We ensure that such transfers are protected by GDPR-approved safeguards (e.g., Standard Contractual Clauses or adequacy decisions).

8. Data Retention

We keep your personal data only as long as necessary for the purposes for which it was collected, or as required by legal or regulatory obligations (usually 6–7 years for property records).

9. Your Rights (UK & EU GDPR)

You have the right to:

  • Access a copy of your personal data
  • Correct or update your data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive your data in a machine-readable format)
  • Withdraw consent (for marketing) at any time

To exercise your rights, email info@globalestates.co.uk.

10. Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings. For more details, please see our Cookie Policy (can be added separately).

11. Data Security

We implement strong security measures, including SSL encryption, firewalls, and secure servers to protect your personal information from unauthorized access, loss, or disclosure.

12. Updates to this Policy

We may update this Privacy & GDPR Policy to reflect legal changes or improvements in our practices. Updates will be published on our website with a new “Last Updated” date.