Compliance and Regulation

Our Commitment to Compliance and Regulatory Standards

At Global Estates® we take compliance, transparency and professional standards very seriously. This page explains the key regulatory bodies we work with, how we protect our clients and the legal information about our company.

Propertymark Membership

Global Estates® is certified and accredited by Propertymark.

Membership No: C0141766

Our professional membership confirms that we follow recognised industry standards in areas such as consumer protection, professional conduct and training.

Professional Indemnity and Insurance Cover

Global Estates® holds active Professional Indemnity Insurance worldwide which protects our clients against losses that may arise from professional errors or omissions in the course of our work.

In addition to this we also maintain Public Liability Insurance, Employers’ Liability Insurance, Directors and Officers Insurance.

Our insurance arrangements meet the expectations of UK property industry bodies and are placed with authorised UK insurers.

The Property Ombudsman (TPO)

Global Estates® is a proud member of The Property Ombudsman (TPO), Membership No. T13149.

As members we follow the TPO Codes of Practice which are approved by the Chartered Trading Standards Institute.

TPO provides a free and impartial dispute resolution service for clients who are not satisfied with the outcome of our internal complaints process.

Data Protection and ICO Registration

Global Estates® (DXB Property Solvers Ltd) is registered with the Information Commissioner’s Office (ICO) as a data controller.
We process personal data in line with UK GDPR and the Data Protection Act 2018.

ICO Registration Number: ZB987739.

We only collect information that is necessary for providing our services and we store it securely.

For full details please see our Privacy Policy.

Anti Money Laundering and Client Due Diligence

Global Estates® follows UK Anti Money Laundering regulations and carries out customer due diligence checks on buyers and sellers where required.

These checks may include verification of identity, proof of address, source of funds and source of wealth where appropriate.

We may use regulated third party providers for electronic ID and document checks to ensure a robust and efficient process.

Global Estates® is supervised for Anti Money Laundering purposes by HM Revenue and Customs (HMRC).

Payments and Client Money

Global Estates® does not handle any client deposit payments or purchase funds for properties. All payments for property purchases, reservation fees and instalments are made directly to the relevant developers, lawyers or authorised institutions.

We never ask clients to transfer money to any personal account or to any account that is not clearly identified as belonging to a developer, legal firm or regulated financial institution.

This approach is designed to protect our clients and to provide full transparency in every transaction.